Privacy Policy

Overview

Happy Operators commits to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We gather the following types of information:

• Contact information: Name, email address, phone number, and company name when you fill out forms
• Event registration data: Information from third-party platforms like Luma
• Usage data: Pages visited, time spent on site, referral source, browser type, and device information
• Communication data: Content from emails and messages sent to us

How We Use Your Information

We use the data we collect to:

• Provide workshops, training, and consulting services
• Respond to inquiries and communications
• Send occasional updates about events, AI tips, and new services (only if you have opted in)
• Improve our website and services based on usage
• Manage client relationships

Legal Basis for Processing

We process your data under the following legal bases:

• Consent: For marketing communications
• Contractual necessity: For service delivery
• Legitimate interest: For analytics and fraud prevention

Data Sharing

We do not sell your personal data. We may share information with service providers who assist us in operating our business, and when legally required to do so.

Third-Party Services

We use the following third-party services:

• Luma (event management)
• Notion (project/client management)
• Resend (email delivery)
• Vercel (hosting)
• Zoom (video meetings)

Cookies

We use minimal cookies for essential functionality such as theme preferences. We do not use advertising cookies.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Request data portability

To exercise these rights, contact us at hey@happyoperators.com

Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as legally required.

Data Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect data from children.